Position Summary 

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The Social Media Manager is responsible for supporting Holocaust  Museum LA’s communications and marketing needs by developing and disseminating original, compelling content for social media and the Museum’s website; acting as a liaison between the Museum and its marketing and public relations consulting firm, and ensuring all external communications boost engagement metrics with diverse demographics and effectively convey the Museum’s core message and brand. This position reports to the Museum’s Chief Advancement Officer.

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Responsibilities include but are not limited to:

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• Coordinate with Museum staff and marketing/PR consultants to plan, manage, and execute overall content strategy and editorial calendar

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• Work closely with the Museum’s Chief Advancement Officer on creating compelling messaging for fundraising campaigns

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• Manage day-to-day oversight of all social media platforms, including generating, writing, publishing, and sharing content across channels; measuring strategies that drive engagement and increase digital reach; monitoring and engagement of museum posts and outward engagement with other significant public institutions and public figures; and analyzing social media metrics

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• Serve as copy editor and proofreader on external-facing materials with a keen focus on grammar, style, spelling, consistency, and content accuracy

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• Draft and review web copy, select imagery, request designed assets from graphic designer

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• Address public inquiries, comments, and feedback across online review platforms (Yelp, Google, TripAdvisor, etc.) and social media channels

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• Take photographs and/or video at Museum events

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• Additional communications responsibilities, such as overseeing e-blasts

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Qualifications & Requirements  

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• Minimum 3 years experience in social media management or communications

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• Ability to create great copy for social media posts

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• Strong copyediting and proofreading skills

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• Undergraduate mass communication or marketing degree and related internship(s)

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• Ability to closely manage and meet deadlines

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• Creative and strategic thinker, but also pragmatic and with careful attention to detail

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• Great interpersonal skills and ability to represent the organization and work collaboratively with staff, Board, volunteers, survivors, and the public

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• Proficiency in social media tools, graphic design tools, google analytics, Microsoft Office and other standard office software, systems, and collaboration tools

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• Commitment to the mission, vision, and values of Holocaust Museum LA

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Working Schedule  

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Monday – Friday, 9am-5pm. May involve working some evenings and weekends. 

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Salary / Benefits  

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This is full-time exempt position. Salary commensurate with experience and other qualifications. Generous PTO including vacation and paid holidays, and health benefits.

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About the Museum 

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Holocaust Museum LA is the first survivor-founded and oldest Holocaust museum in the United States and houses the West Coast’s largest collection of Holocaust-era artifacts. Since 1961, the museum has carried on the mission of the founding survivors to commemorate those who perished, educate future generations about the Holocaust, and inspire a more dignified and humane world. Museum admission is free for all students.

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To Apply  

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Please send your cover letter, resume and references to: jobs@hmla.org

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Holocaust Museum LA is committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission.